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From Onboarding to Retention: Where Language Training Makes the Biggest Impact

MC Andrews
Updated: June 10th, 2025
onboarding to retention

Language isn’t just a tool for communication. It’s a lever for performance, inclusion, and growth. If you’re viewing language training as a quick fix for frontline communication challenges, it’s time to zoom out.

When done right, workplace language training isn’t just tactical. It’s strategic. It strengthens every stage of the employee lifecycle, from onboarding to long-term retention.

Here’s how.

Onboarding: Starting Strong with Clear Communication

For employees whose first language isn’t English, or for teams in a multilingual workplace, starting a new job can be intimidating. Add in unclear safety procedures or jargon-heavy instructions, and the stakes get even higher.

Language training at the onboarding stage helps:

  • Speed up time-to-productivity
  • Reduce compliance and safety risks
  • Build early confidence and belonging

When new hires understand what’s being asked of them, they settle in faster, make fewer mistakes, and feel more included. This is especially true in industries like construction, manufacturing, logistics, and healthcare, where multilingual teams are the norm, not the exception.

Performance: Enabling Employees to Excel in Their Roles

After onboarding, language learning supports performance by improving day-to-day communication—whether that’s with coworkers, managers, or customers.

Ongoing training can lead to:

  • Fewer miscommunications and rework
  • Stronger team collaboration
  • Better customer service outcomes
  • Increased confidence and engagement

It’s not just about learning a new language. It’s about unlocking smoother operations and higher-quality work across teams.

When communication flows freely, productivity follows.

Engagement: Creating a Culture of Belonging

Language is one of the most human elements of work. When companies invest in language learning, they send a powerful message: We want you to feel seen, heard, and included.

Language training fosters:

  • A more inclusive workplace culture
  • Stronger interpersonal connections across departments
  • A sense of investment in employee growth

“Giving employees tools to communicate confidently shows that your organization values their voice.”

This kind of cultural investment pays off—especially with multilingual or international workforces.

Development: Turning Training into Career Growth

Language learning isn’t just a benefit—it’s a pathway to professional advancement.

For example, limited English proficiency can quietly hold back high-potential employees from leadership roles, cross-functional projects, or customer-facing work. Strategic language support can change that.

It opens doors to:

  • Internal promotions
  • Cross-team mobility
  • Leadership opportunities

Language training creates ladders—not ceilings.

Retention: Keeping the Talent You’ve Invested In

Replacing an employee is expensive. Replacing a skilled one who left because they didn’t feel heard or supported? Even more so.

Language learning helps retain valuable team members by showing long-term commitment to their success.

Here’s how it supports retention:

  • Improves employee satisfaction and loyalty
  • Reduces turnover, especially among underrepresented groups
  • Signals career development pathways

“When people feel they can grow with your company, they stick around.”

Final Word: Think Lifecycle, Not One-Off

If you’re only thinking about language training in terms of immediate operational fixes, you’re underestimating its value.

When mapped across the employee lifecycle, language learning becomes a high-impact, cross-functional strategy that touches everything from safety to succession planning.

Start with the question:
Where could better communication remove friction or unlock potential in our workforce?

Chances are, the answer is: everywhere.

Schedule your personalized demo today and discover how we can elevate your team’s learning experience!

Picture of MC Andrews

MC Andrews

M.C.'s career has spanned 10+ Years in Global Content Strategy. As Sr. Global Content Manager at Babbel, she loves to create compelling, engaging content that helps businesses reach their language training goals.

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